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Welcome!
Welcome to the first issue of the Lucidiom Newsletter. This is a monthly newsletter, designed
to keep existing clients up-to-date with the latest APM and Lucidiom news, provide a forum for
APM owners to share comments, questions and ideas, and to introduce our prospective customers
to the values and benefits of owning a Touch Prints APM.
Like it? Hate it? Think improvements could be made? What's an APM? (see lucidiom.com).
Please send any comments or suggestions regarding this newsletter to
news@lucidiom.com.
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The following is a list of the major changes. Click here for 1.6.0 Release Notes.
Click here for 1.6.1 Release Notes.
Click here for a zipped pdf of the 1.6.1 User's Manual.
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In the APM (1.6.0): Multilingual, New Installer, Photo Editing Tools, Product Ordering from the Magnify screen,
CD Burning, Logo Customization, Multiple receipt printing from the APM,
Credit Card Options, Order Options (Matte/Glossy), Improved Voice Prompts, Animated Buttons,
Admin Screen Jr., Improved Resolution Checking. In 1.6.1: Quick Order, CD File Names, Computyme POS Support, APM Dispatcher Network Copying,
Faeroe Islands Keyboard, Print Station Status, New Customer Database, System Tray Applications
APM Network: Actual and Average Sales Reports.
Print Station: Separator Prints, Receipt Printing, Agfa PDM Driver, Configuration Options,
Print Station Resizing, Cancel Order Button, Fulfillment is Displayed, Customer Address is Displayed,
Photogize Customer Data, Fulfillment-based Filtering.
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We posed 5 questions to Merle Metcalf of The Photo Store, located in Amarillo, Texas about his APM 1000.
Lucidiom: After setting up the APM, how long was it before your first order?
Mr. Metcalf: The day after we received the APM it was up and running. Our first order was the day after that. [3/25/03]
Lucidiom: What type of printer are you connected to and how are you connected?
Mr. Metcalf: Our APM is connected to a Nortisu 2901 via an Ethernet cable. The APM places images in a “hot folder” and we retrieve the orders with the Noritsu software.
Lucidiom: Has the APM been more successful, less successful, or as successful as you anticipated?
Mr. Metcalf: The APM has been more successful than we anticipated. We were a bit apprehensive about the customer experience. Basically, would our customers be willing to use the APM and would they be intimidated by it? By all accounts, our customers have been very pleased with the APM. Further, the APM has improved our digital image workflow considerably.
Lucidiom: What is your favorite feature of the APM?
Mr. Metcalf: The ability to burn CDs for my customers at the terminal. This feature was not originally available to me. I received the APM 1.6 upgrade with that and many other features free about two months after my initial installation.
Lucidiom: What is your least favorite feature of the APM?
Mr. Metcalf: I would like the APM to be able to accept an xD card without an adapter.
Note: The APM 1000 and APM 2000 now support xD without an adapter. There is an upgrade available to existing customers that would like to be able to support xD directly. Please contact the sales department for more information.
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The APMNetwork.com website is in for a major update, due out in late fall.
We will be adding product reports, making it easier to navigate, adding
usage statistics reports (including order stats, features usage stats, and customer preference stats),
administration features (so you can add user accounts for your employees) and
better tracking of problems with your APM and "sidelined" orders.
We are also enhancing the security of the site as well as translating the whole site,
so it will be viewable in other languages.
In addition to the upgrades to the existing site, we will be adding
a new section called "MyAPM," where APM owners can go to set up and configure (or reconfigure!)
their APM settings and features.
Don't have an APMNetwork.com login yet? Send us an email!
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If you have a comment or question, please send it in an email to
news@lucidiom.com.
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Q: Do you have a user's manual?
A: Yes, we do. It's brand-new and up-to-date with version 1.6.1.
You can view the pdf here.
Or download a zipped version here.
Q: How can I tell how much money I have made so far?
A: Go to apmnetwork.com and log in. When you log in you will see
a display containing Sales to Date, Orders to Date and Average Amount per Order. To view a breakdown of orders per day, month, week or quarter,
click on "Reports" in the menu, then "Sales by Amount." Fill out the form with the desired target information and then click "View Report."
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